Note: This is a strong industry-standard template aligned with the Digital Personal Data Protection (DPDP) Act, 2023. Review it with legal counsel and replace all [PLACEHOLDER] values before going live. It is not legal advice.

Privacy Policy

Effective date: [EFFECTIVE_DATE]

1. Introduction - who we are

This Privacy Policy explains how [LEGAL_ENTITY_NAME], operating as "Young Minds Reading & Handwriting Club" ("we", "us", "our"), collects and processes your personal data when you use this website (__SITE_URL__) or contact us. For any privacy matter, contact us at [GRIEVANCE_EMAIL] or +91 98696 37077.

2. What personal data we collect

When you submit an enquiry form, call, or message us on WhatsApp, we may collect:

Parent's name
Phone / WhatsApp number
Child's age group (e.g., Nursery, Junior KG, Senior KG)
Program of interest and preferred mode (offline / online)
Any details you voluntarily share about your child's learning needs

We collect this via our website enquiry forms, phone calls, and WhatsApp messages.

3. Purpose of processing

We use your data only to: respond to your enquiry; arrange a free demo class; provide our phonics, reading and handwriting programs; and follow up regarding your child's enrolment and sessions.

4. Consent & withdrawal of consent

You provide consent by ticking the consent checkbox on our form or by contacting us directly. You may withdraw consent at any time by emailing [GRIEVANCE_EMAIL] or messaging +91 98696 37077. Withdrawal does not affect processing already carried out lawfully.

5. How we use & share data

We do not sell your personal data. We use trusted third-party services to operate:

Google Sheets / Google Apps Script - to securely store enquiry submissions.
Google Analytics 4 & Google Ads - to measure website performance and advertising (if enabled).
WhatsApp - when you choose to contact us there.

6. Cookies & tracking technologies

If analytics and advertising tags are enabled, this site may use cookies from Google Analytics 4 and Google Ads to understand traffic and measure ad performance. You can control cookies through your browser settings.

7. Data retention

We retain enquiry data only as long as needed to respond to you and provide our services, and thereafter as required by law - typically no longer than [RETENTION_PERIOD, e.g., 24 months], after which it is deleted.

8. Data security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is fully secure, but we work to safeguard your information.

9. Your rights under the DPDP Act, 2023

Right to access a summary of your personal data we process
Right to correction and completion of your data
Right to erasure of your data
Right to grievance redressal
Right to nominate another person to exercise your rights

To exercise any right, contact our Grievance Officer below.

10. Grievance Officer / data-protection contact

Name: [GRIEVANCE_OFFICER_NAME, e.g., Aruna Shah]
Email: [GRIEVANCE_EMAIL]
Phone: +91 98696 37077
Address: [REGISTERED_ADDRESS]

11. Children's data

Our services relate to young children, but the person providing data and consent is the parent or lawful guardian. We do not knowingly process a child's personal data without verifiable parental consent, in line with the DPDP Act, 2023. We do not undertake tracking, behavioural monitoring, or targeted advertising directed at children.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised effective date.

13. Contact us

Questions about this policy or your data? Email [GRIEVANCE_EMAIL] or call/WhatsApp +91 98696 37077.